As you&#;re designing your bag, you&#;ll also need to select a manufacturer who will produce and deliver your special products. While it&#;s one of the last steps of the process, choosing the right bag manufacturer early on is an important component of a successful order. Going with an experienced, high-quality manufacturer will help ensure that your product meets your expectations for craftsmanship, cost and delivery. Selecting an inferior manufacturer could introduce errors, reduce the quality of your thoughtful design or it could even cost you time and money. In this post, we suggest four questions to ask to help you choose the right bag manufacturer.
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You likely are designing your bag around a particular campaign or purpose. This could be gifts for your staff, as part of a promotional giveaway or to create an inventory of products that you sell online or at retail locations. In all cases, you&#;ll want to estimate the number of bags you&#;ll need for your initial or subsequent campaigns and seek a manufacturer that can produce that quantity. It&#;s an important early question to ask to make sure that your prospective bag manufacturer is a good fit for your needs and budget.
At Rocket Bags, for example, our minimum order quantities are based on a number of variables such as style, material and production costs. Depending on your unique bag, this will typically be a minimum order quantity, or MOQ, of 500 bags or more. We don&#;t want you to get stuck ordering and paying for more bags than you need! So, if you only require a few bags, you&#;ll want to seek out a manufacturer that can meet this need.
Chances are, this is one of your first experiences in designing a custom bag. We know that it can feel a little overwhelming given how many choices you have for bag style, material, colour and so much more. You may need a bit of design assistance to put your one-of-a-kind bag together. This could be support from the beginning with all aspects of the design, or, this could be just a bit of help to add the finishing touches to your bespoke creation. In either case, you&#;ll want to inquire if your bag manufacturer offers design assistance, should you need it. Surprisingly, this type of assistance is not always offered. Some manufacturers have no such service, while others will charge an additional fee for support.
At Rocket Bags, we offer always-free design service to ensure you get the perfect bag every time. This begins from the moment you reach out. We offer a free consultation at the onset to understand your goals and your budget. Then, we work with you every step of the way to share ideas, shape your design, answer questions and make the entire process easy. We&#;ve also been doing this for more than 25 years and are one of the UK&#;s most experienced bag designers; we bring this expertise to every bag we make. Whether or not you predict needing design assistance, we suggest seeking a prospective manufacturer who can help you at no cost, if you need it!
You might have a vision of the exact bag you&#;d like to produce. Perhaps something on Pinterest or Etsy caught your eye or you were inspired by high fashion trends from the spring or summer runway. In this case, look for a manufacturer that offers replication services. At Rocket Bags, for example, you can simply send us an image of the bag you&#;d like to replicate and we&#;ll redraw the artwork for you, then have you review and approve it. Or, maybe you want to design a straightforward and functional bag for a specific use, like a corporate business case with your brand or logo. Make sure that your bag manufacturer can deliver on your vision.
Here&#;s how to go about it. First, ask if the prospective manufacturer can accommodate the material, shape and size of your bag. Second, inquire about the company&#;s ability to include other features that you have in mind, like pockets or zippers. If they can&#;t, you may want to find a different bag manufacturer. Some companies may charge additional fees if they need to outsource any of these elements or acquire the custom materials required for your bag. At Rocket Bags, creating a bespoke bag that matches your exact design vision is our mission, and, after 25 years, it&#;s also our specialty!
Bags are our passion. As such, we hope that your experience exceeds your expectations, no matter who manufacturers it. However, we also know that sometimes things can go wrong. Before you commit to a manufacturer, check what procedures or policies are in place should there be an issue with your order. Get sound information now about the manufacturer&#;s refunds and returns policy. This could save you significant time and money in the long run, as you can better avoid a costly scenario in which you end up paying for a product you&#;re not happy with.
We suggest looking for a manufacturer that provides actual samples of your bags. At Rocket Bags, for example, we create a real production sample of your custom bag, so you can see it, touch it and provide feedback before we start production. You should also seek a manufacturer that offers quality guarantees. We have a quality guarantee that if your custom bags aren&#;t up to the same standard as your approved sample, we&#;ll either re-manufacture them or you can return them for a full credit.
Timing is just as important as quality. If your bags don&#;t arrive in plenty of time for your promotion or event, they could be virtually useless! Look for a manufacturer that has a proven track record of on-time delivery. Ask them what sort of delivery guarantees they have in place to ensure that you get your bags when you need them. At Rocket Bags, if your bags aren&#;t delivered on time, you won&#;t pay a penny!
You&#;ve put thought and resources into designing the perfect bag, so make sure you partner with a manufacturer who can exceed your expectations and truly deliver! We wish you happy hunting in selecting your next bag manufacturer. Start with these four questions to help you narrow down some of the many producers out there.
While we hope you go with us, our greatest goal is that you get the bags you want. Please reach out to us today to see if we check all of your boxes!
Food Safety Responsibilities:
All parties engaging in Third-Party Delivery Service should understand the relevant food safety risks and define roles for such parties to help minimize those risks. The parties to the business agreement should clearly identify the responsible party during each stage of the flow of food, from preparation, staging, and delivery.
Preventing Contamination:
Food contamination refers to the presence of biological, chemical, and/or physical contaminants in food which can cause foodborne illness or injury. Biological contamination can occur through improper food storage and lack of temperature control during preparation, packaging, and delivering of food. Chemical contamination can occur when non-food products, such as household cleaners, personal hygiene items, etc., are packaged with food products in the same delivery bag during packaging. Physical contamination can occur if food products are not packaged appropriately or protected from the external environment.
Preventing contamination is a key aspect of food safety. Food establishments and food shoppers should minimize contamination risks by determining which items will be segregated and how items should be packaged. An added challenge in third-party delivery from food
establishments is that various food and non-perishable food products may be delivered together. Best practice is to (a) separate ready-to-eat foods from raw proteins; (b) separate chemicals and non-food products from food products; and (c) separate glass and other fragile food products to reduce breakage risks. Separation options may include separate bags or the use of another barrier.
The food establishment should have processes to determine whether food deliverers may prepare beverages, collect accompanying utensils, napkins, straws, or condiments, or package foods.
Time/Temperature Control:
Temperature control should be considered when delivering food to the consumer through the use of a food deliverer. However, time as a public health control is also acceptable for limiting pathogenic bacterial growth. A wide variety of transportation vehicles are used to provide
delivery services. A refrigerated or freezer vehicle may be ideal in maintaining temperature control. If the transport vehicle does not have a mechanism to control the ambient temperature of the vehicle, food deliverers should address all relevant food safety concerns and hazards
when transporting the food. Food deliverer procedures may include the use of insulated delivery bags, containers, or coolers, or use of coolants to keep foods hot or cold.
Food ordering platforms should issue guidelines to food deliverers to deliver orders safely and in accordance with relevant safety standards, and to follow any food establishment delivery guidelines that are meant to promote food safety and compliance with applicable regulations.
The food ordering platform, food deliverer, and food establishments should work together to develop appropriate procedures to prevent pathogen growth during handling, transport, and delivery. Whereas time may be an appropriate control measure during short delivery periods, additional control measures should be considered for longer delivery periods or when food is not handed directly to the consumer to ensure perishable items remain at proper temperatures.
Temperature Monitoring for Staging Foods at Food Establishments:
Foods held in a staging area should be maintained by food establishments at proper product temperatures prior to pick-up and delivery by a food deliverer. A temperature monitoring process for staging foods at food establishments may be needed to ensure food is maintained at
the proper temperature until ready for pick-up and delivery to the consumer.
Packaging:
Packaging protects and separates products from contamination, the external environment, and physical damage. Packaging design and using multiple layers of packaging, including primary, secondary, and tertiary, minimizes the risks associated with contaminants and food safety
hazards. Primary and secondary packaging, such as foil wraps, direct food contact containers, and plastic bags, directly protect the food. Tertiary packaging or outer packaging, such as delivery bags or coolers, provide protection from the external environment including extreme
temperatures, direct sunlight, weather (e.g. rain, snow), road debris, and animals and pests.
The primary and secondary packaging should not be re-used by food establishments. The tertiary or outer packaging should be constructed of durable and easily cleanable materials for re-use to transport food during deliveries.
Food establishments and food deliverers should determine correct storage (e.g. upright) and amount of food to be packaged during transportation to avoid crushing of food or damage to primary food containers that could potentially contaminate other food or lead to unclean delivery bags.
Food Tampering:
Prevention of food tampering activities occurs through packaging design and tamper-evident devices. Food establishments may utilize primary packaging that cannot be resealed, such as tear strips, and secondary packaging, such as bags or boxes, with tamper-evident tape, stickers, or seals to deter food tampering activities during food delivery and maintain food safety and integrity.
Food deliverers should not remove food products from the secondary or tertiary packaging until delivered to the consumer. Food deliverers and food shoppers should not open, alter, tamper with, or change the primary or secondary packaging.
Delivery Bag Usage, Maintenance, and Cleanliness:
Food deliverers may use insulated delivery bags that help minimize food temperature fluctuations and/or help maintain food temperatures during delivery to the consumer. In addition to insulated delivery bags, food deliverers can add other refrigerants or coolants, such as ice and/or gel packs, which may help reduce the rise in product temperatures during extended delivery times.
Delivery durations, ambient temperatures and conditions, and intended food temperatures at delivery may assist food deliverers with identifying the need to use insulated delivery bags. Delivery bags can be designed and manufactured to support a variety of business needs. The materials, construction, and design of the delivery bag can be customized to maintain food hot or cold and can be designed with pouches to separate cold food from hot food.
Food ordering platforms or food establishments may set guidelines for food deliverer delivery bags, especially for extended delivery times, which may help maintain the food at safe temperatures during delivery to the consumer. Guidelines may include the appropriate choice
of delivery bag or other packaging, as well as who will provide the bag or packaging, how to obtain new or replacement materials (e.g. methods, costs, etc.), and whether these materials are mandatory or whether food deliverers can choose to use alternative options.
Delivery bag durability and lifespan will vary depending on construction, materials, usage, and maintenance; however, delivery bags should be easily cleanable, kept clean, and maintained in good repair. Delivery bags should be cleaned daily, or more frequently if needed. Food
deliverers should check the delivery bag condition for rips, tears, holes, and food debris that could lead to contamination and entry points for pests, etc. Recommended best practice is to check delivery bag condition after each consumer drop-off and prior to the next food delivery
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and to remove food debris and clean up spills or leaks. The food deliverer should be responsible in ensuring delivery bag condition and maintenance.
Some third-party delivery service entities offer personal shopping services in addition to delivery services. Food shoppers might also utilize bags during selection and packing of products and should ensure bags are clean and in good repair.
Vehicle Cleanliness and Inspections:
A variety of vehicles or transportation methods (e.g. walkers, cars, motorcycles, bicycles, autonomous vehicles, or drones) may be used to transport food depending upon the delivery location and accessibility. Vehicles should be clean and free from odors, pests, animals, and
any other materials that could adversely impact food safety. Food deliverers should inspect vehicles frequently to ensure that vehicle interiors are clean and free from debris. Food ordering platforms should provide food deliverers with information on maintaining their vehicles in safe conditions, such as vehicle cleanliness and maintenance.
Food Safety Education and Training:
Food ordering platforms should make available or provide relevant food safety education or training to food deliverers and food shoppers. Food safety education or training may be offered internally or externally through an outside education or training program.
Food deliverers and food shoppers should have appropriate knowledge of basic food safety principles through the completion of a food safety education or training program. Food safety education and training programs for food deliverers and food shoppers may cover topics including: (a) contamination prevention; (b) product segregation; (c) temperature management; (d) health, hygiene, and hand washing; (e) product tampering prevention; (f) allergens; (g) vehicle transportation cleanliness; and (h) proper selection and use of clean, insulated delivery bags.
Food shopper&#;s education or training may also cover additional topics including: (a) proper order of product selection, such as picking shelf-stable items first, frozen items second, cold refrigerated items third, and hot, prepared items last; (b) proper selection of products with the
farthest use-by-date code and intact packaging; and (c) final product handling and packaging.
Additional knowledge areas may include, but should not be limited to: (a) when to pick/pull perishable and non-perishable food products; (b) preparation time needed for food products to be assembled; (c) staging food products utilizing dry storage shelves, refrigerators/coolers,
and/or freezers; (d) instructions on foods for delivery (e.g. perishable vs non-perishable); and (e) modes of transportation to be used for delivery (e.g. personal vehicle, bicycle, motorcycle, commercial vehicle, etc.).
Education and Training Topics:
Prevention of contamination, temperature control, and personal health and hygiene should be areas of focus for food safety education and training to prevent foodborne illness and minimize food safety risks.
Contamination
Food deliverers and food shoppers should be aware of any sources of potential contamination. Food contamination could occur from various sources, including but not limited to: (a) food deliverer or food shopper themselves; (b) bags, coolers, or other methods used to transport the
food; (c) external environment; (d) animals and pests; and (e) mode of transportation.
Temperature Control
Food deliverers and food shoppers should know the correct hot and cold holding temperatures for food and understand the food safety implications of holding time temperature controlled food for safety (e.g. TCS foods) in the temperature danger zone for an extended period of time. Food deliverers and food shoppers should also have knowledge of the necessary equipment, such as insulated bags, coolers, and/or coolants that may be needed to safely hold food at proper product temperatures or help with temperature control. Familiarity with temperature measuring devices is also recommended when relevant.
Personal Health
Food deliverers and food shoppers should not work while ill. Viruses, bacteria, and parasites can all be potentially transmitted from an ill individual to food and/or the recipient of the food via direct contact and packaging. Food deliverers and food shoppers should not work with food if any of the following symptoms are present, including: (a) vomiting; (b) diarrhea; (c) jaundice (yellowing of the eyes and skin); (d) sore throat and fever; (e) infected skin lesion; or (f) have been diagnosed with Norovirus, Hepatitis A, Shigella spp., Shiga Toxin-Producing Escherichia coli, Typhoid fever (caused by Salmonella Typhi), or Salmonella (nontyphoidal). Food deliverers and food shoppers who have been exposed to a foodborne pathogen from a household member with symptoms or diagnosis above should also not handle food.
Personal Hygiene
Food deliverers and food shoppers should understand the importance of good personal hygiene, including wearing clean attire. Food deliverers and food shoppers should: (a) practice good personal hygiene; (b) know when hand washing is needed and how to effectively wash hands; (c) know how to avoid bare hand contact with ready-to-eat foods; and (d) know how to use provided utensils to handle food when necessary.
Food ordering platforms should have standards to address food deliverers and food shopper&#;s behaviors that may pose food safety risks, such as eating, drinking, chewing gum, or utilizing tobacco and similar products during food selection and deliveries.
Management of Non-Compliance:
Food ordering platforms should have processes developed to address consumer feedback and issues of non-compliance as further described herein. Agreements between the parties and food ordering platforms can be used to outline the expectations of each party. Issues of non-compliance may include potential food safety concerns (e.g. reported incorrect food temperatures, allergens, foodborne illness, product adulteration, etc.), food quality concerns (e.g. broken, damaged, spoiled, etc.), wrong products (e.g. reported allergens), and delivery
concerns (e.g. reports that deliveries were not delivered within specified timeframe). While product quality is outside the scope of this document, some consumers may perceive product quality issues as relating to food safety.
Food ordering platforms should determine (a) how issues of non-compliance and consumer feedback will be handled; (b) what guidance is provided to the consumer regarding any food products in question; (c) who receives the notification and/or feedback; and (d) who reviews
reports and provides resolution.
Food ordering platforms may issue guidance to food deliverers for handling various logistical situations, including appropriate next steps, such as whether the food product can still be delivered, returned, or discarded. Some examples of situations that should be considered
include (a) the food deliverer arrives to drop off the food order at the correct delivery time and location, but the consumer is not present for the delivery drop-off; (b) food products show evidence of tampering or alteration by someone other than the deliverer (e.g. loss of package
integrity or seal); or (c) food products are damaged, spilled/leaked, or otherwise contaminated (e.g. hair, dirt, debris).
Processes should also include a mechanism for the consumer to contact the food ordering platform and provide feedback on the food order(s) or delivery service. The food ordering platform should monitor consumer reports and non-compliance issues as needed to determine
whether their process is effective or if they should consider revisiting their process.
Other Food Safety Considerations:
Food Allergens:
Food establishments typically do not make claims or guarantees that their kitchen or prep areas are allergen-free environments or that cross-contact with allergens will not occur as food establishments may prepare products that contain allergens on similar surfaces and equipment.
The food establishment may consider providing allergen awareness information through the food ordering platform. Food ordering platforms may include features to suggest substitutions when an ordered product is no longer available. When such features exist, consumers should be
reminded about the allergen potential risk created by substitution options.
Traceability and recalls:
In the case of a foodborne outbreak or recall, food ordering platforms should have processes that allow public health officials to request relevant traceback and trace forward information that would aid in their investigation. This information should be shared in accordance with
relevant privacy laws.
Technology and Innovation:
Incorporating and leveraging technology may be advantageous to provide notifications to consumers if deliveries have encountered unexpected or excessive delivery delays.
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