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All vouchers are valid from the day they are issued until September 30 at 11:59 PM. If not used by then, they will expire. Program participants can choose to redeem their voucher at any of the five participating bike shops listed below. If a bike shop is running a sale when you go in to redeem your voucher, the discount will be applied to the sale price of the bike at that time.
We are unable to accommodate returns of bikes purchased with City vouchers. Take your time selecting which bike to purchase.
Please note voucher amounts can be stacked with other sales or promotions offered (i.e. if a shop is running a sale, your voucher amount will apply to the sale price). These sales will vary throughout the voucher redemption period. In-store purchases only, no returns.
Interested in seeing a complete list of e-bikes eligible for the program? Check it out here!
View All Eligible E-bikesIf you plan to use an e-cargo bike to transport children, please take time to explore all safety options. Purchase and use appropriate helmets and consider seating options with seatbelts. Make sure that there are safety measures taken to cover the rear wheel and protect passengers feet as well.
Note: The RadTrike is the only bike in our program marketed as adaptive. However, some riders with disabilities may prefer to purchase a two-wheel bike and have it retrofitted for their use. Several of our participating bike shops can accommodate retrofitting bikes.
Locking and Storage Considerations
Locking Your Bike
E-bikes are high-value and can be targeted for theft. Experts recommend spending at least 10% of the cost of the bike on measures to help secure it. You may spend $200-$300 on a u-lock and chain to secure your bike.
Storing Your Bike
We recommend finding a place indoors to store your bike. This helps keep it secure, but also protects it from damage from rain and snow.
Insuring Your E-bike
Keep in mind that e-bikes are considered motorized vehicles and not covered under most renter or home owners insurance policies. You will have to get a personal articles policy or e-bike specific coverage. Some locks also come with insurance policies that will cover the cost of the bike if the lock is cut.
Registering Your Bike
In the event that your bike is stolen, having it registered with the Salt Lake City Police Department can increase the chances of it being recovered. Registration is free and easy online. You may also want to register your bike with Bike Index, which is a non-profit, community-based bike registry.
We have partnered with Bike Utah to offer riding and safety classes to interested program participants. At these classes you will learn about riding etiquette, safety gear, maintenance, and other topics to help you be safe and enjoy your e-bike. The classes will also include a group ride where you can practice riding your new e-bike and receive feedback from the instructors. Classes dates and times will be announced mid-September.
Link to habibi
Selected applicants will have the opportunity to register for these classes.
There are also online resources available to promote safe riding. You can view resources from People for Bikes here.
This program supports residents purchasing e-bikes to commute on. There are a variety of eligible e-bike options offered through our suppliers. That said, no e-mountain, e-road or e-gravel bikes are eligible for purchase with a City Voucher.
We are partnering with Bike Utah to offer riding classes and safety commute classes for beginners. More details coming soon.
No. This program is designed to offer an upfront discount to applicants at the time of purchase, making it easier to afford an e-bike.
Due to the volume of applications received, we cannot accommodate exceptions to the documents listed in the application instructions and on the website. If you dont have the proof of income documentation required, you can still apply for a standard voucher, which doesnt require proof of income.
Vouchers are not retroactive to past purchases. Vouchers can only be used at the time of purchase.
No. Vouchers will be issued only for the specific e-bike type you indicate on your application.
We are unable to accommodate returns or exchanges with this program. Please take your time in selecting which bike to purchase.
No. To ensure residents have a reliable place for e-bike repairs, we require all participating bike shops to have a local brick-and-mortar location that offers maintenance for the bikes they sell.
See Participating Bike Shops section above for details on where you can purchase an e-bike.
Household income is based on the income of all individuals living in a single residence who are related by blood, marriage, or adoption. Roommates typically do not fall under these categories and do not have to be included household income calculations. So if you and your roommates keep expenses separate and just share the same housing unit (i.e., like college roommates), your roommates income do not count toward your income and they do not count toward your household size. If you own the property and collect money from your roommates, then your roommates incomes would count toward your income, but they do not have to be included in your household size.
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